Do Not Sell or Share My Personal Information

Your Privacy Rights

At Nestlya, we respect your privacy and are committed to protecting your personal information. Under UK GDPR, EU GDPR, and other applicable privacy laws, you have comprehensive rights over your personal data.

Your Rights Under UK and EU Law

As a customer in the UK or EU, you have the following rights regarding your personal information:

Right to access: You can request a copy of the personal data we hold about you
Right to rectification: You can ask us to correct inaccurate or incomplete data
Right to erasure: You can request deletion of your personal data in certain circumstances
Right to restrict processing: You can ask us to limit how we use your data
Right to data portability: You can request your data in a portable format
Right to object: You can object to certain types of processing, including direct marketing
Right to withdraw consent: Where we rely on consent, you can withdraw it at any time

Our Data Practices

Nestlya does not sell your personal information. We only share data with trusted service providers who help us:

Process your orders and payments securely
Provide customer support
Deliver your products
Improve our website and services
Send marketing communications (only with your consent)
Comply with legal obligations

Information We Collect

The types of personal information we may collect include:

Contact information (name, email, phone number, delivery address)
Payment information (processed securely through Shopify Payments)
Order history and preferences
Website usage data and analytics
Device and browser information

How to Exercise Your Rights

To exercise any of your privacy rights, please contact us:

Email: support@nestlya.com
Subject line: Include "Data Privacy Request" or specify your request (e.g., "Data Access Request")
Cookie preferences: Visit our Cookie Preferences page to manage tracking technologies

How We Respond to Your Request

When you submit a privacy request, we will:

Verify your identity to protect your privacy
Respond within one month (we may extend this by two months for complex requests)
Provide the requested information or action free of charge in most cases
Explain our reasons if we cannot fulfill your request

Marketing Communications

You can opt out of marketing emails at any time by:

Clicking the "unsubscribe" link in any marketing email
Contacting us at support@nestlya.com
Updating your preferences in your account settings

Complaints

If you're not satisfied with how we handle your personal data, you have the right to lodge a complaint with:

UK: Information Commissioner's Office (ICO) - ico.org.uk
Romania: Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
EU: Your local data protection authority